Terms and Conditions
Last updated: 15-08-2025
1) Who we are
This website (the “Site”) is operated by Crumbio.com LLC, a Wyoming limited liability company with its principal office at 30 N Gould St, Ste N, Sheridan, WY 82801, USA (“Company”, “we”, “us”, or “our”). Contact: bestiarium@aloyszoetl.com.
If you are an EU/UK consumer, our provider identification (Imprint) is: Crumbio.com LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA, bestiarium@aloyszoetl.com.
By accessing or using the Site or purchasing our products, you agree to these Terms & Conditions, which include the Terms of Service (website use) and Terms of Sale (purchases).
2) Use of the Site (Terms of Service)
You must be at least the age of majority in your place of residence to use the Site or place orders. You agree not to misuse the Site, interfere with its operation, or violate applicable laws. We may modify, suspend, or discontinue the Site at any time.
3) Intellectual property and public domain artworks
The Site’s trademarks, logos, product photographs, layouts, text, and compilations are owned by us or our licensors and protected by law. Historical artworks featured on the Site may be in the public domain; we do not claim copyright in public domain works. Our branding, product photography, layouts, and descriptive text remain protected. You may not use our trademarks or product photos without prior written consent.
4) Products, pricing, taxes, shipping, and duties (DDP)
Prices displayed on the Site are tax‑inclusive. Standard shipping is free to the destinations we serve. Optional expedited services, if offered, will be shown at checkout and may incur an additional fee.
Duties and import taxes: For orders delivered to the European Union, the United Kingdom, Canada, and Australia, we ship Delivered Duty Paid (DDP). This means all applicable import duties and taxes are handled by us or our fulfillment partners, and you will not be charged additional import fees on delivery. If you are unexpectedly charged an import fee at delivery, email bestiarium@aloyszoetl.com with your receipt and we will reimburse you. Orders delivered within the United States are domestic and do not incur import duties.
Print on demand, produced locally: We produce all products on demand and partner with print labs in 100+ locations worldwide. Whenever possible, orders are fulfilled from the facility closest to your delivery address to reduce transit time, waste, costs, and carbon emissions.
Product variations: Colors, paper textures, trimming, and crops may vary slightly from on‑screen previews due to device settings and manufacturing tolerances.
5) Orders, payment, and fulfillment (Terms of Sale)
Orders are offers to buy. We may refuse, limit, or cancel orders (for example, suspected fraud, stock issues, or errors). If we cancel, we’ll refund you. Payment is processed by third‑party processors; by paying, you authorize charges to your selected method. Production and shipping timelines are estimates and not guarantees. Title and risk of loss generally pass to you when we hand goods to the carrier, except where mandatory local consumer protections provide otherwise; for EU/UK consumers, risk transfers when you (or a person you designate) physically receive the goods.
6) Returns, refunds, and regional consumer rights
Company policy (all regions): We accept returns of eligible, non‑custom items within 30 days of delivery for a refund of the product price; original shipping charges (if any) are non‑refundable. Items must be unused, in original condition and packaging. You are responsible for return shipping unless the item is defective or we made an error. Custom, personalized, or made‑to‑order items are final sale except for defects.
How to start a return: Email bestiarium@aloyszoetl.com with your order number and reason. We will provide instructions and the correct return address for your region.
EU/UK consumers — statutory right of withdrawal: If you are a consumer resident in the EU or UK, you also have a 14‑day withdrawal period from the day after delivery to cancel your purchase of non‑custom goods without giving a reason. You must notify us within that period (email: bestiarium@aloyszoetl.com) and return goods within 14 days of your notice. Unless the item is faulty, you will bear the direct cost of return shipping. Custom or made‑to‑order items are excluded except for defects. We will refund using your original payment method within 14 days of receiving the goods or proof of return shipment. Nothing in these Terms affects your statutory rights.
Australia — Australian Consumer Law: Nothing in these Terms excludes, restricts, or modifies consumer guarantees under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for other reasonably foreseeable loss or damage, and to have goods repaired or replaced if they are not of acceptable quality and the failure is not major.
Canada — provincial consumer rights: Nothing in these Terms limits rights provided by applicable provincial laws (including Quebec). If local law grants you specific cancellation/return rights, those rights prevail.
Defective, damaged, or incorrect items (all regions): If your order arrives damaged, defective, or incorrect, contact us within 30 days of delivery with your order number and photos. We will repair, replace, or refund according to applicable law.
7) Reviews, comments, and user content
If the Site allows reviews, photos, or comments, you are responsible for your content and warrant you have the rights to post it. Content must not be unlawful, infringing, defamatory, hateful, obscene, or invasive of privacy. We may moderate or remove content at our discretion. By posting, you grant us a non‑exclusive, worldwide, royalty‑free license to use and display your content in connection with the Site and our services.
US copyright notices (DMCA): If you believe content on our Site infringes your copyright, send a notice to: DMCA Agent, Crumbio.com LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA, bestiarium@aloyszoetl.com. Your notice must include the elements required by 17 U.S.C. §512(c)(3). We may remove alleged infringing content and, if appropriate, terminate repeat infringers.
8) Privacy and cookies
Please review our Privacy Policy and Cookie Policy (linked in the footer) to understand how we collect, use, and share personal data, and your choices. For EU/UK/Quebec users, we obtain consent for non‑essential cookies. For California residents, we provide “Do Not Sell or Share” controls where applicable.
9) Third‑party services and links
We are not responsible for third‑party sites or services linked from the Site. Your use of those sites is governed by their terms and policies.
10) Errors, inaccuracies, and availability
From time to time there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time, including after you have submitted your order.
11) Governing law, jurisdiction, and ADR
United States: Except where prohibited by law, these Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict‑of‑laws rules. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Wyoming for disputes arising from or relating to these Terms or the Site.
EU/UK/Canada/Australia: Mandatory consumer protection laws of your country or province of residence may provide additional rights and forums; these Terms do not override those rights. Where required by local law, you may bring claims in your local courts.
Alternative dispute resolution (ADR): We are not obligated to participate in any specific ADR scheme unless required by law in your country. EU consumers can find national consumer dispute resolution bodies here: European Commission – Consumer Dispute Resolution Bodies. Note: The EU Online Dispute Resolution platform maintained by the European Commission was discontinued on 20 July 2025.
12) Warranties and disclaimers
To the fullest extent permitted by law, the Site and products are provided “as is” and “as available.” We disclaim all warranties not mandated by law. This clause does not limit any consumer rights that cannot be excluded (including EU/UK statutory rights and Australian Consumer Law guarantees). We do not exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
13) Limitation of liability
To the extent permitted by law, we will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill. Our total liability for any claim relating to the Site or a purchase will not exceed the amount you paid for the product giving rise to the claim. This limitation does not apply where prohibited by law (including EU/UK consumer law and the ACL).
14) Indemnity
You agree to indemnify and hold us harmless from claims, losses, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Site, violation of these Terms, or infringement of third‑party rights, except to the extent caused by our negligence or breach.
15) Force majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, war, public health emergencies, carrier delays, or governmental actions.
16) Changes to these Terms
We may update these Terms from time to time. The “Last updated” date reflects the latest version. Material changes apply prospectively. Your continued use of the Site after changes means you accept the updated Terms.
17) Language
These Terms are provided in English. If we provide translations, the English version controls in the event of inconsistencies, except where local law requires otherwise.
18) Contact and Imprint / Company Information
Provider: Crumbio.com LLC
Address: 30 N Gould St, Ste N, Sheridan, WY 82801, USA
Email: bestiarium@aloyszoetl.com
Company/Tax IDs (if applicable): EU VAT/IOSS